1. Introduction
Welcome to KeyCtrl Solutions. These Terms and Conditions govern your use of our website, services, and products. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.
2. Definitions
- “Company” refers to KeyCtrl Solutions, including its subsidiaries and affiliates.
- “Client” refers to any individual or entity using our services.
- “Services” refer to all software consulting, development, and related services offered by KeyCtrl Solutions.
- “Agreement” refers to these Terms and Conditions and any applicable Service Level Agreement (SLA) or contract between the Client and KeyCtrl Solutions.
3. Scope of Services
KeyCtrl Solutions provides software consulting and development services as outlined in specific contracts or agreements with Clients. The scope of services, including timelines, deliverables, and responsibilities, will be detailed in separate agreements specific to each project.
4. Payment Terms
- 4.1 Pricing: All fees for services will be agreed upon in writing before the commencement of any work. Fees may be fixed or based on time and materials, depending on the nature of the project.
- 4.2 Invoicing: Invoices will be issued according to the agreed payment schedule. Payment is due within 30 days of the invoice date unless otherwise stated.
- 4.3 Late Payments: Late payments may incur interest at a rate of 1.5% per month or the maximum amount allowed by law, whichever is lower.
5. Client Responsibilities
- 5.1 Information Provision: The Client agrees to provide accurate, complete, and timely information required for KeyCtrl Solutions to deliver services effectively.
- 5.2 Cooperation: The Client agrees to cooperate fully with KeyCtrl Solutions, including providing necessary access to systems, resources, and personnel.
- 5.3 Compliance: The Client is responsible for ensuring that their use of the services complies with all applicable laws and regulations.
6. Intellectual Property
- 6.1 Ownership: All intellectual property developed by KeyCtrl Solutions during the course of the project, including software, documentation, and methodologies, will be the property of KeyCtrl Solutions unless otherwise agreed upon in writing.
- 6.2 License: Upon full payment, KeyCtrl Solutions grants the Client a non-exclusive, non-transferable license to use the software or deliverables as per the agreed scope.
- 6.3 Third-Party Components: Any third-party software or components integrated into the deliverables will be subject to the licensing terms of the respective third parties.
7. Confidentiality
- 7.1 Confidential Information: Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the engagement.
- 7.2 Non-Disclosure: Neither party shall disclose the other party’s confidential information to any third party without prior written consent, except as required by law.
- 7.3 Duration: The confidentiality obligations shall survive the termination of the Agreement for a period of five years.
8. Warranties and Disclaimers
- 8.1 Performance Warranty: KeyCtrl Solutions warrants that the services will be performed in a professional and workmanlike manner consistent with industry standards.
- 8.2 No Guarantee: KeyCtrl Solutions does not guarantee that the software will be error-free or that the Client will achieve specific results from using the services.
- 8.3 Limitation of Liability: KeyCtrl Solutions’ liability under this Agreement shall be limited to the amount paid by the Client for the services. KeyCtrl Solutions shall not be liable for any indirect, consequential, or special damages.
9. Termination
- 9.1 Termination for Convenience: Either party may terminate the Agreement with 30 days’ written notice.
- 9.2 Termination for Cause: Either party may terminate the Agreement immediately if the other party breaches any material term of the Agreement and fails to remedy the breach within 15 days of receiving notice.
- 9.3 Effect of Termination: Upon termination, the Client shall pay for all services rendered up to the termination date, and KeyCtrl Solutions shall deliver all completed work to the Client.
10. Governing Law and Dispute Resolution
- 10.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the local body.
- 10.2 Dispute Resolution: Any disputes arising out of or relating to this Agreement shall be resolved through negotiation between the parties. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration in accordance with the rules.
11. Force Majeure
KeyCtrl Solutions shall not be liable for any failure or delay in performing its obligations under this Agreement due to circumstances beyond its reasonable control, including acts of God, war, terrorism, strikes, or other industrial disputes, government actions, or interruptions to internet or communications services.
12. Amendments
KeyCtrl Solutions reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated to Clients, and continued use of the services after such modifications will constitute acceptance of the new terms.
13. Entire Agreement
These Terms and Conditions, together with any applicable contracts or SLAs, constitute the entire agreement between the Client and KeyCtrl Solutions and supersede all prior agreements, understandings, or representations, whether oral or written.
14. Contact Information
For any questions regarding these Terms and Conditions, please contact us - click here or email at keyctrlsolutions@gmail.com